10 Apr Bias Override: Overcoming Barriers to Fair Housing Bias Override: Overcoming Barriers to Fair Housing Friday, April 10, 2026 (9:00 AM to 12:00 PM) 3.0 Education Credits Zoom Classes, Education, Fair Housing Bias Override: Overcoming Barriers to Fair Housing Details You're Registered! DescriptionLocationInstructorsCancellation Policy Bias Override: Overcoming Barriers to Fair Housing Course Description: Overcoming Barriers to Fair Housing is a powerful, business-enhancing course designed to help REALTORS® elevate their professionalism, protect their reputation, and better serve today's diverse client base. In a competitive market, the ability to recognize and interrupt bias isn't just ethical it's essential for building trust, expanding your reach, and avoiding costly fair housing mistakes. Through a blend of history, real-world scenarios, and mind-science insights, you'll uncover how unconscious assumptions can influence interactions and decisions in ways that unintentionally harm clients or jeopardize a transaction. You'll learn strategies to override those biases in the moment, communicate more effectively, and create stronger, more inclusive business relationships with every buyer and seller you serve. Zoom - Online Zoom (Online) Mark Kitabayashi Managing Broker, ABR, AHWD, ASP, CIPS, CRS, CSP, C2EX, e-PRO, MRP, PSA, RSPS, SFR, SRES Windermere Real Estate Puyallup Inc© Mark has been REALTOR® in Washington State, since 2000. He has been involved in REALTOR® education since 2012 for Washington REALTORS®, Seattle-King County REALTORS®, Windermere Professional Development, and teach classes in nationwide and global bases. His experience in International Business and REALTOR® Leadership (Past Local & State President, Past Reginal VP for NAR) brings extra dimension to his teaching. Mark especially enjoy teaching Code of Ethic, Diversity/Global classes such as AHWD (At Home with Diversity), CIPS (Certified International Property Specialist). His motto of “Global is Local” has help many REALTORS® improve their business skills to assist diverse cliental in their local Market, and his passion to assist fellow REALTORS® to elevate their professionalism shows on his style of teaching. He was winner of Hugh Hawkins Award for 2016 (Instructor of the year) for Washington REALTORS®. Instructor of the Year for Seattle-King County in 2017. REALTORS for 20 years in WA, and involved in many aspects of RE, including Association Leadership, Local Jurisdiction, Global Instructor-Presenter (Residential, New Construction, Foreclosure, Global Investment) *NAR National & Global Instructor (COE, CIPS, AHWD, ABR, etc.) *2021 NAR Global Coordinator Asia/Pacific *Thurston County Regional Planning Commission-Housing Advisory Committee *Homes First-Thurston County – Advisory Committee *AREAA (Asian Real Estate Association of America)-Local and National Advisory Bord *2016-2020 NAR Global Ambassador to Japan & Mongolia *2019- NAR Regional Vice President (Region 12) *2017- NAR Extended Leadership Team/Committee Liaison- Global Business *2013- President of Washington REALTORS *2006, 2010 – President Thurston County REALTORS If you purchased this course because you're a Non-SCCAR Member, you must give a 48 hours' notice, prior to the start of the class to cancel the class to receive a refund.